PLaaS Pre-Litigation Workflow Outsourcing: Operations Benchmarks for PI Firms
EvenUp's PLaaS, launched May 2026 at a $2 billion company valuation, generated more than $10 million in early subscriptions and reported 66…
Category
Practice Operations
Workflow, intake, lien management, and the business side of plaintiff personal injury practice.
AI Demand Tools and Lien Economics Are Reshaping PI Firm Operations in 2026
EvenUp AI processed 10,000 PI cases per week as of June 2026, double its throughput from six months prior, while PE-backed MSO platforms ha…
AI Medical Records Summarization in PI Firms: What's Working Six Months Into Wider Adoption
More than 60 percent of personal injury firms now report using AI tools for medical records review, intake, or legal research. The operatio…
California IOLTA Compliance Deadline July 1: Notice to Financial Institutions and the Revised 14/45-Day Rules
California attorneys must file the Notice to Financial Institutions for each client trust account by July 1, 2026, while the revised RPC 1.…
PI Marketing 2026: Cost-Per-Lead Benchmarks and Channel-Mix Realities
Cost per lead in PI marketing continues to climb across digital channels. 2026 benchmark data on cost per signed case, channel mix by firm…
California Lien Billing Reasonableness and PE Consolidation Reshape PI Operations
California trial benches retain full discretion over CACI 3903A instruction language in every lien-treated plaintiff file, with no binding…
Lien Resolution Workflow: Staffing, Tools, and the Net-to-Client Number
Lien resolution is the most under-staffed function at most PI firms, and it shows up in the firm's net-to-client number every month. A work…
Pre-Litigation as a Service: How PLAAS Reshapes PI Firm Ops in 2026
EvenUp's May 13, 2026 PLAAS launch bundles U.S.-based staff with purpose-built AI across intake through lien resolution, posting early metr…
Intake Response Time and the Staffing Ratio Problem
Two PI-firm operational benchmarks deserve weekly measurement in 2026: the 60-second intake response window and the support-staff-to-attorn…
Running a Plaintiff PI Firm on Lien-Based Cases: Cash Flow, Risk, and Provider Vetting in 2026
The plaintiff PI firm running on lien-based cases is a specialty receivables business with a law firm attached. The math is opaque to outsi…
How to Vet a Doctor-on-Lien Provider: A Plaintiff Attorney's 2026 Checklist
The eight questions every plaintiff PI lawyer should answer about a lien-treating provider before sending the first client. License, owners…
Building a Lien Portfolio: How PI Firms Track Provider Bills From Intake to Settlement
How a plaintiff PI firm should actually track lien obligations from intake through closing — a 2026 working playbook for the systems, ledge…